BIOMETRICS IN FOOD AND BEVERAGE INDUSTRY
Many industries today are thinking the best ways to not only survive, but thrive. Biometrics technology can address many restaurant challenges. Food and beverage industry is fast embracing biometrics technology as biometrics increased security and efficiency in the food and beverage industry.
Food and beverage factories can be located around the world. Biometric technology can remotely monitor employee access levels and permissions. This minimizes the risk of cross-contamination, as different access levels can be permitted to different staff, restricting them from entering certain production lines. It also prevents the potential for theft of products or the food equipment.
Biometrics technology and time and attendance software provide real-time data that can track every employee working hours. Biometrics technology tracked staff movement and they no longer can log in for another colleague and leave their workplace anytime. Manual timekeeping processes can lead to inaccurate reporting. Biometrics technology provide accurate and paperless data on staff attendance. Automated data collation and real time information save time and money for HR and payroll departments by reducing the time it takes to process the information.
Biometrics are used in many restaurants not only for daily internal staff management but also for their customers. Biometrics can help improve customer service, security, and restaurant processes. For example, a restaurant could display a special menu for their registered customers as soon as they enter the restaurant through face recognition or fingerprint system. Although some customers still prefer the human interaction of waiters or waitresses but biometrics can act as a convenient replacement especially the restaurant is busy and short of staff.
Food and Beverage is a dynamic industry, which involves everything from food production to retail and service, adopting biometrics is becoming a necessary progression. As we can see, biometrics can help with overall workforce management, including recognizing when employees are at work and managing restaurant staff from a remote location. At the same time, biometrics can also reduce wait times and create a personalized experience for customers who visit the restaurant.
Using biometrics to a dining experience will reflect that the restaurant is an innovative industry leader and that their customers are important to the restaurant. Excellent customer experience is the foundation of any strong and successful restaurant. It is what sets them apart from their competitors and what drives loyalty with their customers.