Grow your business with iDLink Systems

We partner with system integrators, resellers, cybersecurity firms, HR tech platforms and facility managers across Singapore and Southeast Asia. Backed by 20+ years of biometric security expertise and an in-house IT team that can integrate or build custom solutions for your clients.

Partner with Singapore’s trusted biometric security provider and integrator

Established in 2002, iDLink Systems is a licensed security service provider under the Singapore Police Force (SPF) and the sole authorised distributor for UNION Biometrics and Y Carry smart lockers in Singapore. We supply, install and maintain biometric access control, CCTV and integrated security systems across offices, data centres, government sites, F&B outlets and educational institutions.

We are actively seeking partners who want to extend their service offering, win larger projects or deepen integration between physical security and the platforms their clients already use. Whether you sell, advise, build or manage, there is a structure here that fits.

Channel and distribution partnerships

For businesses that sell, implement or advise on security systems and want to add iDLink Systems biometric product range to their portfolio.

System Integrators (SIs)

Bundle iDLink’s biometric hardware and software into smart building, digital transformation or government security projects. We provide product access, documentation, pre-sales technical scoping and on-site support so you can bid for and deliver larger scopes without building specialist biometric capability from scratch. Our in-house IT team can also develop custom middleware or interfaces where your project scope requires it.

Value-Added Resellers (VARs)

Expand your product catalogue and earn margin by reselling and supporting iDLink solutions across Singapore and Southeast Asia. Ideal for IT and security equipment distributors already serving enterprise or government clients. We handle product supply, warranty, and are available to assist on technical queries so you retain the client relationship and remain the single point of contact.

Security Consultancies

If your firm advises enterprises on physical security strategy and architecture, position iDLink as your preferred implementation partner. We handle procurement, installation, commissioning and ongoing maintenance, while you retain the advisory relationship. Referral structures are available for consultancies that prefer not to take on inventory or project delivery risk.

Strategic alliances

For technology and service businesses seeking to embed biometric identity infrastructure into a wider platform or managed service offering.

Cybersecurity Firms

Combine iDLink’s physical biometric access control with your logical access, identity governance or MFA offering to deliver a holistic identity security proposition. Enterprises are increasingly seeking a single trusted vendor chain that covers both the physical and digital perimeter. Our in-house IT team can work with your developers to build the connectors needed to unify these layers.

HR Tech Platforms

Integrate iDLink’s time and attendance data directly into your payroll or HRIS to close the biometric data loop for your clients. Relevant to platforms such as Workday, BambooHR and Singapore-native HRMS providers. Our IT team has existing integration experience with HR software and can build or co-develop the API layer, reducing the technical lift on your side.

Facility Management Companies

Offer bundled security, access control and CCTV monitoring services across commercial property portfolios. iDLink provides the biometric and surveillance infrastructure layer, while you deliver the managed service relationship and ongoing contract to property owners or tenants. Multi-site, cloud-managed deployments are available for portfolios spanning multiple buildings or locations.

iDLink Systems in-house IT team: integration and custom development

Most vendors hand off at the hardware boundary. iDLink Systems in-house IT team takes it further, building integrations and custom solutions that connect security infrastructure to the platforms your clients actually run.

Custom software development
Purpose-built dashboards, reporting tools and admin interfaces tailored to specific client workflows or sector requirements.

API and middleware integration
Connect iDLink systems to third-party HRIS, payroll, PSIM, BMS or ERP platforms via custom API connectors.

System customisation
Modify existing access control logic, credential workflows or time-attendance rules to match non-standard operational requirements.

White-label development
Build partner-branded portal and management interfaces on top of iDLink’s infrastructure for resellers who want a proprietary product experience.

Built to help you Win
Exclusive supply, in-house integration capability and a team that supports you all the way.

Exclusive product access

As Singapore’s sole authorised UNION Biometrics distributor, partners access the full UBio product line with supply and pricing not available through third-party channels.

Technical depth on demand

Pre-sales scoping, system design reviews and on-site installation support available to partners. Win the deal; we help you deliver without building a specialist team in-house.

Custom integration capability

Our in-house IT team can build the connectors, middleware or interfaces that turn iDLink Systems hardware into a seamless part of any platform or managed service.

Government-grade credibility

SPF licence and two decades of public-sector deployments. Partner with iDLink and that track record becomes part of your pitch to enterprise and government clients.

Multimodal biometric portfolio

Fingerprint, facial, iris, palm vein, voice and RFID under one roof. Address virtually any vertical requirement without managing multiple supplier relationships.

Joint go-to-market support

Co-marketing, joint proposals and co-presentation at client meetings available to active partners. We show up to help you close, not just supply the hardware.

From Enquiry to Partnership

Submit your enquiry

Fill in the form on this page. Tell us about your business and the partnership type you have in mind. We respond within one business day.

Discovery call

A short call with our partnership team to align on fit, go-to-market approach and what support structure makes sense for your business model.

Partnership agreement

We agree terms, pricing tiers and scope of support in a proper written agreement.

Start winning together

Access product resources, technical support and our IT team from day one. We start working on your pipeline alongside you immediately.

FAQs About iDLink System's Partnership

What types of companies are you looking to partner with?

We are open to system integrators, IT and security resellers, security consultancies, cybersecurity firms, HR tech platforms, facility management companies and managed service providers. If your business touches physical security, workforce management or enterprise IT and you see a fit with biometric identity infrastructure, do reach out to us.

What kind of integration work can your IT team support?

Our in-house IT team can build API connectors between iDLink systems and third-party HR, payroll, PSIM, BMS or ERP platforms. We can also develop custom dashboards, reporting interfaces and admin tools, and can work with your developers directly on joint integration projects. White-label development for resellers is also available.

Can iDLink Systems support multi-country deployments?

Our primary base is Singapore, but we work with partners to support South East Asian deployments where the product and technical scope aligns. Speak to us about specific country requirements and we will advise on what is feasible.

What biometric modalities does iDLink Systems support?

Fingerprint, facial recognition, iris, palm vein, voice and RFID card. Apart from Union Biometrics, we also carry brands including HID, ZKTeco, EntryPass, Soyal, Dahua and Hikvision for projects where the client has an existing preference or where mixed-credential environments are needed.

Is there a minimum revenue commitment to become a partner?

No mandatory minimum is required to begin. Partnership terms and any tiered incentive structures are agreed based on your business model and projected volumes. We prefer to start with an honest conversation rather than set targets that may not reflect your actual pipeline.

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